Episode 18 - Going old School

from Fixed Ops Focus · host Steve Shaw & Dave Rogers

Dave Rogers and Steve Shaw go full old school and prove one timeless truth: process overcomes technology every single time. While the industry chases the next shiny AI tool, Dave and Steve break down why the fundamentals still win—and win big. They dive deep into the basics that actually drive profits, customer loyalty, and service department dominance in 2026:

Episode metadata supplied by the publisher feed · Published Feb 23, 2026

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Episode 18 - Going old School

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This episode is 24 minutes long.

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This episode was published on February 23, 2026.

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