Episode 184: Competing Against Luck with Karen Dillon - Analyse Asia with Bernard Leong

Karen Dillon, one of the authors from the book “Competing against Luck” joined us in a conversation to discuss the “jobs to be done” framework and why it is important about customer choice and innovation in disruption theory. She also discussed how organizations can be jobs focused and how companies should be listening to their The post Episode 184: Competing Against Luck with Karen Dillon appeared first on Analyse Asia.