Episode 19: Getting Money Over the Front Counter

Send us Fan MailToday, we’re going to talk about the most powerful question your front office team can ask to collect money over the front counter. We’ve trained our patients over the years that they don’t have to pay for their visit for several months AFTERWARDS…wow…I don’t know of any other industry that allows its customers such lax payment terms! In doing this, you are effectively making interest free loans. Don’t.  Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/