Episode 19 - Why Supply Chain Needs to Stop Acting Like a Support Function
from Under The Pallet Wrap Hosted by Keith Dupres and Dan Culverhouse
Supply chain and ops have a reputation problem: seen as the "support function," rarely in the room until something's already gone wrong. This week Keith and Dan are joined by Kevin Boyd, a leadership development consultant who's spent years inside organisations watching exactly why that happens — and what it takes to change it. Across the episode: the moment a shipping manager who'd "been doing this since before you were born" became an unlikely ally, why chasing the hero's welcome for fixing a crisis quietly stops anyone from fixing the cause, and why a comfort zone doesn't have to feel comfortable to keep people stuck in it. This one's about courage — not the loud kind. The kind that shows up in a trade meeting with a better answer than "that's not my fault." New episodes every week.
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