Episode 199: Increase Productivity and Profitability by using the Tools of Modern Pool Professionals

Episode Summary:  Today, we bring together Skimmer’s marketing head Kevin Embree, Riptide Pool Vacuum System’s co-founders David Sargent and Matt Lopez, Primate Pool Tools’ co-founder Joe DiAnna Jr, and Piranha Pool Products’ owner Eric Resh.  We discuss the newly co-branded Tools of Modern Pool Professionals which brings all of our guests together through their innovative technologies in the world of swimming pools. Determined to modernize the industry, Kevin had the idea to have a discussion between himself and these other company leaders to discover whether there was customer company value overlap between them and how their respective products have been game-changing.  Today’s conversation revolves around the keys to constant innovation in the pool industry and the limitations of the (still widely accepted) substandard pen-and-paper system. Our guests also share how they have been raising customer awareness to get their products in more hands, and how adopting modern tools inevitably attracts high-quality labor, increases productivity, and profitability.  Topics Discussed:  01:19 - How the Modern Tools idea came about  04:40 - Why these products are game-changers  15:29 - The keys to innovation  20:36 - Raising customer awareness  28:03 - A new way to look at “competition”  35:08 - Becoming a customer-service oriented company