Episode 199 - Transforming Encounters into Powerful Conversations: The 3-Question Approach for Auto Repair Shop Owners

In this episode of Just ONE Thing, Rick White of 180BIZ shares how to turn everyday encounters into powerful coaching moments. By asking three simple yet impactful questions, you can help others focus on opportunities, clarify outcomes, and take ownership of their success. Joined by John Firm from Texas Two Step Training, Rick models how these questions can create clarity and momentum in real time. Whether you're leading a team or just looking to have more meaningful conversations, this episode is packed with practical insight you can use today.