EPISODE · Oct 26, 2023 · 27 MIN
Episode 2: Customer Service vs Customer Success with Hadijah Creary
from The Unplanned Show · host PagerDuty
In this episode, Hadijah Creary breaks down what Customer Service teams are versus Customer Success teams. What do they care about? How can they each get more proactive to improve the overall customer experience? And why is it PagerDuty Customer Service Operations and not Customer Success Operations? https://youtu.be/ve1RT4a_Udo
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Episode 2: Customer Service vs Customer Success with Hadijah Creary
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