Episode 2: The Psychology of Courageous Decisions

In this episode of Quiet Courage, Caroline Pankhurst is joined by expert in business psychology Dr. Amanda Potter, founder of BeTalent by Zircon and the Chief Psychology Officer Podcast, to explore what really drives the decisions we make at work.From psychological safety and cognitive bias to risk appetite and brain chemistry, this conversation unpacks the hidden forces shaping how leaders think, act and sometimes hesitate. Together, they examine why speaking up can feel difficult, how environment and personality influence judgement, and why decisiveness is not just about speed, but about curiosity, clarity and courage.Drawing on two decades of research and real world experience, Amanda shares practical insights into decision styles, team dynamics and the science behind high stakes choices. The episode also explores the tension between logic and emotion, the impact of stress and uncertainty, and the quiet courage required to act when the path is not clear.A thoughtful and grounded discussion for anyone navigating complex decisions, leadership responsibility and the human side of risk.Presenter: Caroline PankhurstContributor: Dr Amanda PotterProducers: Olawumni Abiola, Alice Beech, Abbie Abraham, Poppy Barber and Finlay ClaytonExecutive Producer: Jimmy EwingA collaboration between Be Braver and The University of Salford