Episode 2 - Why the private healthcare sector deserves better and why we founded Owlicity

In this episode of Confidence To Thrive, we discover how Owlicity was founded as a solution to the challenges in the private healthcare market.Hannah Walker interviews Christopher Cloke Browne and Roger Houston of Owlicity insurance advisors who talk through the story of the business.They explain the firm began from Chris and Roger’s view that healthcare businesses in areas such as functional medicine, integrative medicine, aesthetics and mental health are poorly served by traditional insurance.The market was crying out for advisors who understood the unique challenges for these types of practices and businesses, so they could present risks clearly to underwriters and securing appropriate cover at the right price. Chris explains why it is useful to call on advisors rather than brokers, as these types of business usually require client support beyond policies, including guidance through complaints, claims, and unexpected issues. Roger outlines his claims-focused background and role helping clients get claims paid or properly defended, addressing anxieties such as social-media pressures in aesthetics. They advise practitioners to market with clear expectations and aim for the premium end using quality products. Highlights00:00 Meet the Team00:30 How It Started01:10 Why Advisors Not Brokers02:01 Roger on Claims03:03 Aesthetics Risk Reality03:32 Why Chris Loves It04:29 Marketing Advice05:19 Why Choose Owlicity?Enjoyed this episode of Confidence To Thrive?Please rate review and subscribe to Confidence to Thrive on your preferred podcast platform and help us spread our message to others who are making a difference in private healthcare.Who are Owlicity?This podcast was brought to you by Owlicity Insurance Advisors who support your business ambitions.  Owlicity advises practitioners, owners, and entrepreneurs of healthcare practises on mitigating risks so your business can thrive. Learn more about how Owlicity can support here: Owlicity.co.uk Call us on 0203 988 8090Follow us on social mediaLinkedInInstagramYouTube