Episode 200 - Stop Saying 'I Am' — Start Saying 'I Do' to Inspire Growth and Profit in Your Auto Repair Shop

Hey, Rick White here from 180BIZ, and welcome to episode 200 of the Just ONE Thing podcast. Can you believe it? Two hundred episodes — wow. First, thank you for being here, whether you're a long-time listener or this is your very first episode. I appreciate you. Today’s episode is gonna hit a little different — we’re talking about verbs. Yep, you heard me right — verbs. And if you're thinking, “Rick, what does grammar have to do with running an auto repair shop?” — hang tight, because this one’s powerful. Here’s the deal: most of us get stuck defining ourselves with labels. “I am this,” “I’m not that.” But I want to flip the script today. You’re not a noun — you’re a verb. You’re not just a “shop owner,” you serve, you help, you lead, you solve problems. And when you start showing up like that — with action — everything starts to change. Your team, your customers, your business… they all respond differently when you're driven by what you do, not just by what you call yourself. So let’s dive in and talk about how verbs can transform your mindset, your leadership, and your shop’s profitability. This one’s short, but it’s powerful. Let’s go.