Episode 201: Mastering Community Management

Spaces for creators, fans, and community around games don't spring up out of nowhere. And if they're not maintained they can burn out or spin wildly out of control. Community management can be crucial in keeping everyone having fun before and after a game's launch Matt & Geoff are joined by Victoria Tran, author of the recent book Mastering Community Management, to discuss the jump from posts and newsletters to a published book. The internet is a mercurial stage to stake your claim and Victoria shares insight and experiences in staying sane while enjoying chaos. You can find Mastering Community Management on Victoria's website We have a Patreon! Gain access to episode shout outs, bonus content, early downloads of regular episodes, an exclusive rss feed and more! Click here! You can find the show on Bluesky, Instagram and YouTube! Please rate and review us on Apple Podcasts! Rate us on Spotify! Wanna join the Certain POV Discord? Click here! Episode Music by Geoff Moonen