Episode 203 | The Art of Owner-Occupied Property Management in Manhattan

On this episode of Managing Manhattan, host Dylan Pichulik sits down with XL Real Property team members Sean Rafferty and Jacob Ruzecki to break down what it really takes to manage an owner-occupied property in New York City. As part of NYC's only five-star rated property management firm, they share expert insights on balancing owner needs, tenant expectations, and operational excellence. From day-to-day management strategies to delivering luxury-level service, this conversation offers a behind-the-scenes look at how top-tier property management is done in one of the world's most competitive real estate markets. Filmed in Studio 1873 as part of the Mastery of Real Estate (MoRE) Network, powered by Brown Harris Stevens. Subscribe to Managing Manhattan: https://podcasts.apple.com/us/channel/more-network/id6471620155 Host: Dylan Pichulik | @dylanpichulik https://www.xl-rpm.com/who-we-are/dylan-pichulik/ Guests: Sean Rafferty Jacob Ruzecki XL Real Property Management: https://www.xl-rpm.com/ Brown Harris Stevens is one of the largest privately owned real estate brokerages in the country, with more than 40 offices across four states: New York, New Jersey, Connecticut, and Florida. https://bhsusa.com/