Episode 21: Joe Dery & Jane Griffin

In this special live episode, recorded in front of a student audience, Joe Dery, Chief Customer Officer at Aera Technology, and Jane Griffin, Associate Provost for Student Success at Bentley University, join us to explore: "How do colleges use analytics and AI to make decisions?"Together, we unpack how universities are leveraging analytics and AI behind the scenes to drive more informed decisions around student success. The conversation highlights the shift from “dashboard palooza” to “AI agent palooza,” and why decision intelligence is emerging as the next evolution of business intelligence.Our guests also emphasize the critical balance between technology and human judgment, underscoring the importance of transparency, strong data governance, and the ethical use of student data.