Episode 211: Crowley Pool Service - Journey from Retail Manager to Successful Business Owner with Steve Crowley

Episode Summary:  Today, we speak with Steve Crowley, President of Crowley Pool Service. Steve initially did not choose to work in the pool industry; yet, 15 years later, he has achieved considerable success throughout his career and holds many certifications and awards including being featured as Pool Pro Magazine’s 30-under-40 Pool Industry Leaders.  Through the years Crowley Pool Service has grown into one of the area’s largest pool service companies. It offers a wide variety of services for both above-ground and in-ground swimming pools. During the winter months, Crowley Pool Service specializes in commercial and residential snow management.  After sharing his inspiring story of entering the pool industry on a whim at 16 to starting and managing his own business years later, Steve talks about the unique challenges of servicing pools in the Northeast, keeping his employees busy during the Winter season, and the nuances of cleaning vinyl liner and above-ground pools.  Topics Discussed:  02:17 - Steve’s journey in the pool industry  19:48 - From managing a company to starting his own  27:27 - Going through six months without a job  31:38 - Keeping employees busy during the off-season  39:29 - Running seasonal pool services  45:30 - Servicing vinyl liner and above-ground pools