Episode #212: USING THE NEW “NO” TO OUR ADVANTAGE

No reply has now become one of the favorite ways for buyers to say no. As business owners and operators, this style of saying “NO” may seem inviting forour own use. After all, we can avoid confrontation by never having to explainour decisions. However, this trend could also be packed with a trailer load ofnegative effects on our business! True, trust-building partnerships will not behealthy with vendors who cannot take the time to explain the "why."On the flip side, ghosting from a current customer is firm indicator that abusiness relationship is probably a one-way partnership in disguise? Join us aswe discuss how business owners can use this shallow, and weak trend to ouradvantage.Support the show