Episode 213 - Who's Carrying the Monkey in Your Auto Repair Shop? — Here’s What to Do About It

In this episode of Just ONE Thing, Rick White from 180BIZ breaks down a surprisingly powerful concept from The One Minute Manager Meets the Monkey—the idea that the "monkey" isn't the problem itself, but the next move. Rick shares real-world insights about how problems get passed around in the workplace and how to stop taking on other people's monkeys. Learn about the "1-3-1 Rule" to keep your team thinking critically, the four key rules of monkey management, and how to build a culture of ownership and accountability—without feeling overwhelmed by everyone else’s problems. Whether you're a shop owner, team leader, or just someone trying to get your day back, this episode offers clear and actionable advice to help you protect your time, empower your team, and regain control of your workflow.