Episode 22: Key English phrases for talking on the phone with American customers - ¿Cómo le puedo servir?

Si te interesa trabajar con angloparlantes en el área de servicio al cliente, checa este episodio.  If you are preparing for work as a customer service or help desk representative in a bilingual capacity, in this episode you will improve your ability to talk to American customers without provoking them to anger, unintentionally.Gabe, who manages a team at a help desk, gives his insight into phrases like:"Bear with me...""I've done some checking...""Did I lose you?"and others.  With Greg acting as an unhappy customer and Gabe as the customer service agent, this episode takes you step-by-step through a brief exchange that you can listen to several times to be able to use the phrases yourself!Tags:Intermediate EnglishB1 EnglishB2 EnglishLa cultura en Los Estados UnidosLa cultura en EEUULa cultura en EUAInglés intermedioAprender inglésInglés para gente que habla españolInglés para hispanohablantesSupport the show