Episode #23 – Joseph Rooks
from Support Ops Podcast Hosted by Support Ops
Joseph Rooks is on the show this week. We talk about his experience with tech support at Virginia Tech, crafting better error messages, and how screencasts can be your best friend to help customers.
Embed this episode
No transcript yet.
Frequently asked questions
When was this Support Ops Podcast episode published?
This episode was published on September 12, 2013.
Can I download this Support Ops Podcast episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.