Episode 23 - October 1st Is Coming: The Payment Change That Will Impact Every Clinic

From October 1, a major change to payments in Australia is coming and it will impact every clinic. This is not just about removing card surcharges. This is about profit margins, pricing, client behaviour, and how money actually moves through your business. And right now, most clinics are not set up for it. In this episode, I sit down with Charles Rabbets, who has worked across EFTPOS and payments supporting over 500 hair and beauty businesses, to break down what is actually changing and what it means for you. We cover: • Where clinics are losing money right now • How client behaviour will shift • The hidden costs inside your systems • The frequent flyer and rewards issue • What you need to review before October, the questions to ask your providers • How to protect your margin without hurting the client experience The clinics that understand this early will stay in control. The ones that do not will feel it in their numbers. We're here to educate, support and help any way we can.  To get in contact with Charles to ask more visit his socials @charles_rabbets or email him at [email protected].