Episode #23 – The Role of AI in Retail + September Trading Recap

  In this episode, Wayne Rigney, Co-Founder of The Retail Score, breaks down the September 2025 trading results across the Australian retail sector. Drawing on anonymised data from over 100 leading retailers, he unpacks the key shifts in performance as the industry moves into the spring trading period — highlighting emerging trends and positive early signals heading into the holiday quarter. Wayne also takes a deep dive into Artificial Intelligence and its growing relevance within the retail landscape. From the do's and don'ts of AI implementation to preparing your business for an AI-driven future, he explores how retailers can use this new technology responsibly to drive smarter decisions, boost efficiency, and stay ahead of the curve. Want full access to The Retail Score Index and the insights from this episode? Visit www.theretailscore.com to get involved.