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Episode #230: THE DANGER OF STRING-ALONG SERVICE episode artwork

EPISODE · Mar 14, 2024 · 4 MIN

Episode #230: THE DANGER OF STRING-ALONG SERVICE

from SimpleBiz360™ Podcast · host Jeffrey Mason

Today’s show is a quick look at why we should avoid of deploying string-along service techniques.  The success of most business transactions is that they lead to repeat purchases, or referrals. So then why do we jeopardize these future events when we service our current customers? Half-truths, and fictitious stories litter the service landscape, as we attempt to avoid an order cancellation. Is this the right way to provide customer-pleasing service? Do these schemes serve the long-term survival of our companies? Today we examine these questions and more! Grab some coffee and enjoy!Support the show

What this episode covers

Today’s show is a quick look at why we should avoid of deploying string-along service techniques. The success of most business transactions is that they lead to repeat purchases, or referrals. So then why do we jeopardize these future events when we service our current customers? Half-truths, and fictitious stories litter the service landscape, as we attempt to avoid an order cancellation. Is this the right way to provide customer-pleasing service? Do these schemes serve the long-term...

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Episode #230: THE DANGER OF STRING-ALONG SERVICE

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Frequently Asked Questions

How long is this episode of SimpleBiz360™ Podcast?

This episode is 4 minutes long.

When was this SimpleBiz360™ Podcast episode published?

This episode was published on March 14, 2024.

What is this episode about?

Today’s show is a quick look at why we should avoid of deploying string-along service techniques.  The success of most business transactions is that they lead to repeat purchases, or referrals. So then why do we jeopardize these future events when...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

Can I download this SimpleBiz360™ Podcast episode?

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