Episode 233 Episode 233 TRUST isn't equal and that is why your team is struggling.

In this episode, the focus is on a powerful leadership insight: trust should not be applied equally to everyone. Using a simple framework built on two axes — competence and confidence — the episode explores how different people require different forms of leadership, support, and trust to thrive.The episode breaks teams into four categories:​A Person: Low confidence, low competence — needs structure, coaching, reassurance, and guidance.​B Person: High competence, low confidence — capable but self-doubting; needs encouragement and belief.​C Person: Low competence, high confidence — enthusiastic but inexperienced; needs direction, feedback, and boundaries.​D Person: High competence, high confidence — highly capable and self-assured; needs autonomy, ownership, and freedom.A key message throughout the episode is that effective leadership is not about treating everyone the same — it’s about understanding what each person uniquely needs. The same action or phrase (“I trust you, run with it”) can empower one person while overwhelming another.The episode also emphasizes that trust is not static or equal; it is contextual and should evolve as people grow. Misaligned trust — either too much too soon or too little for too long — often leads to anxiety, disengagement, frustration, or poor performance.Listeners are encouraged to reflect on:​Where they currently sit within the confidence/competence framework​What the people around them truly need​Whether others actually experience them as trusting leadersUltimately, the episode reframes leadership as the ability to see people clearly enough to lead them differently, reminding listeners that trust is not simply given — it is experienced.Trust Grid