Episode 25: AI Won’t Save You - Jon Reed on the Real Work Behind Transformation

Guest:  Jon Reed - CoFounder diginomica - Enterprise AnalystHost: Alexander Greb - Consulting Director - cbs corporate business solutionsSummary:In this conversation, Jon Reed discusses the role of AI in business transformation, emphasizing that AI should be viewed as an accelerant rather than a standalone solution. He highlights the importance of having a well-structured transformation process and a strong data platform to effectively integrate AI into business operations. Without these foundational elements, simply adding AI will not resolve underlying organizational issues.Takeaways:AI is an accelerant for business transformation.A strong data platform is essential for AI integration.AI cannot fix poorly organized business processes.Customer service should be a priority in transformation.Judicious use of AI can enhance existing processes.AI should complement a well-structured transformation.Businesses need to be organized to compete effectively.AI is not a magic solution for all problems.Transformation requires a holistic approach, not just technology.The success of AI depends on the existing business framework.Follow Jon: https://www.linkedin.com/in/jonerp/Follow Alexander: https://www.linkedin.com/in/alexandergreb/Follow Johannes: https://www.linkedin.com/in/johanneslangguth/Thanks to Steven Spears for lending his voice for our podcast intro.Theme music by Luis Álvarez a.k.a. Fourth Dogma