Episode 25 - Nicole O'Connor, National Director for Mining, Utilities, Construction and Engineering at ServiceNow and Sara Cruise, Deloitte

In this episode, Nicole O'Connor, National Director for Mining, Utilities, Construction and Engineering at ServiceNow, brings a unique perspective shaped by her unconventional career journey from Ireland to Australia, moving from academia to leading technology-driven change in the energy and resources industry.  Nicole discusses the accelerating role of AI and workflow automation, highlighting how ServiceNow enables organizations to modernise, manage risk, and scale digital transformation for enterprise-wide impact, citing landmark projects as examples of how technology is redefining operational efficiency and productivity. She also shares candid reflections on gender diversity, describing the shift from male-dominated environments to today's more inclusive culture, while emphasising the importance of agility, curiosity, and mentoring for aspiring leaders.  Nicole's insights reveal both the progress and the ongoing challenges women face, and she offers practical encouragement for those ready to shape the future of energy and resources.  Also, find out the historical and fascinating figures that she would invite to a dinner party. Learn more about Women Transforming Energy & Resources: https://deloi.tt/3Q5NeyV Connect with the speakers: Nicole O'Connor: https://www.linkedin.com/in/nicole-o-connor-gaicd-9840711/ Sara Cruise: https://www.deloitte.com/au/en/about/people/profiles.sara-cruise+cdb4a5d3.html