EPISODE 251- How Banks Survive the AI Era: Accenture's Global Head of Payments Sulabh Agarwal on Payments & Trust

Sulabh Agarwal, Managing Director and Global Head of Payments at Accenture, helps financial institutions and organisations worldwide navigate the rapidly evolving payments landscape. He works with clients to drive innovation, modernise payment systems, and manage operational risk across the payments value chain. Leading teams across Europe, North America, and Growth Markets, Sulabh oversees a global practice of approximately 5,000 professionals.On The Menu:Why reinventing yourself every two years keeps you sharpDigital euro vs digital dollar: Europe's CBDC edgeReal-time payments and the shrinking fraud detection windowWhat India's UPI got right that others haven'tSeparating genuine fintech innovation from industry noiseWhy loyalty and rewards are becoming payment differentiatorsHow AI agents will soon pick your payment method