Episode #251: How People, Process, and Technology Shape Higher Ed Transformation

In this dynamic episode, Nicole Baldassarre, Strategic Activator at Beyond Academics, joins Dustin to discuss the intersection of human-centered skills, AI, and higher education transformation. Nicole shares her journey into ed tech, explores the role of empathy and emotional intelligence in today's evolving workforce, and emphasizes the importance of technology as a tool to empower—not replace—human potential. From AI-driven efficiencies to the need for human connection, this conversation dives deep into how institutions can leverage both technology and human skills to stay ahead.

Guest Name: Nicole Baldassarre, Strategic Activator at Beyond Academics

Guest Social: LinkedIn

Guest Bio: Nicole Baldassarre is the Strategic Activator at Beyond Academics, leveraging her strengths in seeing patterns where others see complexity to develop human-centered strategies that inspire action across higher ed. Nicole leads with curiosity and authenticity, and is passionate about restoring the lost art of human connection in the networked age. In her free time you can find her hosting gatherings accompanied by her signature cheese and charcuterie boards and/or bothering her fluffy, grumpy-face orange cat, Ziggy.

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Connect With Our Host:
Dustin Ramsdell
https://www.linkedin.com/in/dustinramsdell/

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