From Billable Hours to AI Leverage Summary with Mike Gibbs | Episode 252

Firm Type: GRC firm | Boutique Professional Services In this episode, Greg Alexander speaks with Mike Gibbs, founder of SureStep Risk Management about how a GRC firm solved from billable hours to ai leverage summary. This episode is useful for founders of boutique professional service firms who are working on integrating AI into service delivery, building AI-native operations, and transforming pricing and delivery models. Topics covered are The trigger that forced a full business-model reset in a GRC firm, How to turn “consultants on a whiteboard” into an always-on AI application, and Pricing mechanics: replacing hourly billing with license, maintenance, and user-scale economics. Learn more about Collective 54, the community for founders of boutique professional service firms.