Episode 262:  Practical AI Lessons from a Mid-Sized Pest Company episode artwork

EPISODE · Feb 19, 2026 · 36 MIN

Episode 262: Practical AI Lessons from a Mid-Sized Pest Company

from PMP Industry Insiders · host Brought to you by Donnie Shelton and Dan Gordon

This week, My Pest Pros Co-Owner Brett Lieberman joins Dan and Donnie to share his company's real-world experiences with AI implementation. He discusses his firm's AI voice agent that books jobs and handles customer inquiries, what he learned from analyzing 1.3 million lines of call transcripts and how he created an AI board of directors to provide feedback on business decisions.   Guest: Brett Lieberman, Co-Owner, My Pest Pros Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services

Episode metadata supplied by the publisher feed · Published Feb 19, 2026

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Episode 262: Practical AI Lessons from a Mid-Sized Pest Company

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