Episode #27 – Keeping the Complex Simple with Micah Bennett
from Support Ops Podcast Hosted by Support Ops
This week I interview Micah Bennett from Zapier. We talk about how they keep a complex idea like Zapier super easy to use for customers. We also touch on how he does support as the sole support pro along with what his team thought of live chat.
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This episode was published on November 26, 2013.
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