EPISODE · Aug 17, 2020 · 49 MIN
Episode 27: Leadership and Customer Service.
from Developing The Leader Within Podcast · host Enrique Acosta Gonzalez
In this podcast episode, we travel to South Africa and speak to Waheebah Leonard about the impacts good and bad customer service has on leaders and internal/external customers. We structure our conversation around these five points: Customer-centric attitude, powerful communicator, empathy, master of priorities, and motivator.
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