Episode 272 | Avoid the Dreaded Board Complaint: Top Clinical Risk Management Tips for Group Practices with The Working Alliance

Could your group practice survive a board complaint?  If you've ever felt anxious about protecting your license - or the licenses of your team - this episode is a must-listen. In this episode, I sit down with Karen Pavlidis and Fran Schopick of The Working Alliance to talk about a topic that keeps a lot of group practice owners up at night: how to proactively reduce risk and avoid board complaints.  We dig into the biggest mistakes practice owners make when it comes to practice policies, the role of strong therapy documentation, and why a well-written therapy informed consent example is one of the most important clinical risk management documents in your practice. In this episode, we cover: The one red flag that gets ignored most often by clinicians - and how it leads to board complaints if left unaddressed. Why your therapy informed consent example might be missing critical language (and what it needs instead). The biggest mistake group practices make with practice policies - and how it opens the door to liability. How tech is making it too easy for clinicians to skip key therapy documentation steps that protect everyone. What a team culture rooted in clinical risk management looks like - and how to build one starting now. If you're a practice owner wondering what really goes into strong clinical risk management, you'll walk away from this episode with actionable steps to protect your practice, your team, and your clients.   LINKS: Need extra support? Join The Exchange, a membership community just for group practice owners.  The Group Practice Exchange Programs + Courses The Accountability Equation™ Quiz The Accountability Equation Book Group Practice Forecasting Support GPT   CONNECT WITH MAUREEN WERRBACH & THE GROUP PRACTICE EXCHANGE: Website Facebook Instagram LinkedIn   CONNECT WITH THE WORKING ALLIANCE: Website Document Packages - Use coupon Code TGPE25 for 25%! Free Download: 11 Tips to Help You Avoid a Board Complaint... and Sleep Better at Night! Contact them HERE for team trainings around building awareness about best practices in risk management   SPONSORS: TherapyNotes: An EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. Go to therapynotes.com/r/thegrouppracticeexchange for two free months!  GreenOak Accounting: An accounting firm that specializes in working with group practices. Mention TGPE to get $100 off your first month!