Episode 28: Umesh Samani join the show as we talk gigafactories, disappearing customer service and do customers really understand how they can sell their cars?

This week IMDA chairman and boss of Specialist Cars of Stoke Umesh Samani joins as guest judge as we talk about the following stories.  Exclusive: Survey finds that general public remain unaware of used car boom despite prices being at record levels Nissan announces plans for new £1bn gigafactory and new electric car in Sunderland Lookers 2020 results show £14.1m profit as it emerges from turbulent year as ‘a better business’ Used car values in final weeks of June are far more stable than ‘sensationalist headlines’ suggest, says BCA Pendragon predicts £30m profit for first half of 2021 as shareholder Anders Hedin attacks firm in open letter Coming home: Car dealerships to close early so staff can get back in time for Euro 2020 clash Volkswagen introduces airport-style check-in kiosks at dealerships Major new SMMT report calls for government to support car industry as it transitions to net zero future Nissan to create thousands of jobs with new battery plant TrustFord records £5.2m loss in 2020 but boss predicts 2021 will be its ‘best-ever’ year with £2bn turnover predicted Lookers to delay 2020 results yet again as auditors say they need ‘slightly more time’