Episode 284 | Heather Krey | World Class Tutoring | The EdisonOS Podcast

In this episode, Heather Krey, co-president of World Class Tutoring, shares insights from nearly two decades of standardized test prep experience. Managing 50 students annually alongside three other tutors in her virtual company, Heather explains how the pandemic forced her transition from a brick-and-mortar office to Zoom-based tutoring, and reveals her initial excitement followed by reality check when the SAT went digital—making her "hustle to be the expert" in her town on the new format.Heather addresses the growing gap between straight-A students and their SAT scores, citing a UC San Diego study showing how GPAs now reflect effort rather than content mastery, leaving high-achieving students confused when they score only 500 on math despite their A grades. She breaks down her "revenge on a question" strategy and her business partner Anna's error log system, explaining the crucial difference between understanding something today versus retaining and transferring that knowledge weeks later. Heather emphasizes that the most common skill students lack isn't algebra or grammar—it's the discipline to study for something weeks away instead of homework due tomorrow, and she's frank that tutoring without homework simply doesn't work. She discusses her experiments with AI question generation, admitting ChatGPT initially "did horribly" but now serves as her efficiency tool for double-checking math answers and generating sentence variations, while stressing that one bad question can destroy student confidence or make them dismiss all future questions as flawed.