Episode 29: AI in Telecom: Solving 3 Big Challenges

How are AI and Salesforce helping telcos solve their 3 biggest challenges—monetization, CX, and fraud? Telecom veteran Richa Malhotra shares insights in this packed episode with Jas Kaur. Key Topics AI for 5G monetization and network optimization Real-time, AI-driven customer experience Fraud and cybersecurity in the age of AI Foundational advice for AI adoption in telecom

Episode metadata supplied by the publisher feed · Published Apr 17, 2025

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Episode 29: AI in Telecom: Solving 3 Big Challenges

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This episode was published on April 17, 2025.

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