EPISODE · Apr 21, 2025 · 21 MIN
Episode 295: Upsetting the Cult of Comfort
from Mortgage Manager Playbook
Michael Cush, Owner, Mortgage Startup Consulting. Highlights include: mortgage industry resists change—and it’s dangerous; AI and outside forces are disrupting the status quo; industry still doesn’t prioritize customer experience; executives are not preparing for the future and bold, not incremental, change is needed. Mike is a 25 year mortgage veteran.
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Episode 295: Upsetting the Cult of Comfort
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This episode was published on April 21, 2025.
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