Episode 296: Potential Backlash on Service Charges Could Be Coming Soon

The issue of service fees is making front page news lately as operators look for ways to pass on high labor costs. Along with a changing dynamic around tipping, could the industry be setting itself up for a fight with policy makers and opinion leaders? We’ll discuss. And the tip credit elimination battle in Chicago heated up this week with the mayor clearly leading the charge. If they are successful, are there implications for a statewide law in Illinois? How about other states? We’ll take a look. We’ll discuss those issues and wrap it up with the legislative scorecard.