Episode 3: Change from the Top Down
from The Weekly Pick and Pack Hosted by Fishbowl
This week we have on Fishbowl's Director of Training, Jason Larsen, to discuss some major internal changes Fishbowl made with their support team and how he and other management went about such a massive project. We discuss how this relates to other SMB projects and how change is most effective from the top down.
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This episode is 45 minutes long.
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This episode was published on November 4, 2019.
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