Episode #3. The Communication Fix: How to Turn Conflicts into Opportunities

Working in big teams or companies often feels like being a small screw in a big mechanism. Contribution of an individual may seem minor, but all together we move the whole software process forward. However, behind the facade of balanced teamwork one can find a complex web of personal interests and moods. As a tester, you may often face situations when personal and professional boundaries blur, which may lead to a conflict affecting your own productivity and overall team atmosphere. In this podcast, we’d like to touch upon the causes of conflicts from a tester’s perspective and talk about some strategies that could help to manage these conflicts effectively.This podcast is based on a fresh article The Communication Fix: How to Turn Conflicts into Opportunities by Alina Yuiko recently published on WeAreCommunity platform.