Episode 3: The Welcome Mat: Winning the Critical First 72 Hours episode artwork

EPISODE · Mar 5, 2026 · 5 MIN

Episode 3: The Welcome Mat: Winning the Critical First 72 Hours

from The Leaky Bucket: Why Customers Disappear & How to Make Them Stay

Buyer’s remorse is real. If you aren't filling the silence after a sale with reassurance, your customer is filling it with doubt. We discuss the high-stakes window of onboarding and how to automate a "wow" experience.

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Episode 3: The Welcome Mat: Winning the Critical First 72 Hours

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How long is this episode of The Leaky Bucket: Why Customers Disappear & How to Make Them Stay?

This episode is 5 minutes long.

When was this The Leaky Bucket: Why Customers Disappear & How to Make Them Stay episode published?

This episode was published on March 5, 2026.

What is this episode about?

Buyer’s remorse is real. If you aren't filling the silence after a sale with reassurance, your customer is filling it with doubt. We discuss the high-stakes window of onboarding and how to automate a "wow" experience.

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