Episode 3: What happens to Loan Officers when busy work disappears

This is the last part of the 3-part podcast episode with LoanWorks that explores how AI and automation are fundamentally reshaping the role of the modern loan officer. David Lykken and Pavan Agrawal discuss the shift away from administrative “busy work” and toward relationship-driven mortgage origination. Through stories from top-producing loan officers and real-world operational examples, they explain how AI platforms like Angel AI are reducing emotional and operational friction, improving loan accuracy, and enabling originators to focus on what they do best: building trust, advising borrowers, and growing business.