Episode 30 - Greetings From Behind the Mask:

On this Facebook Live series converted into a podcast, Len sits down with Katherine Eitel Belt to discuss extraordinary Communications in a Post-COVID World. If it was tough before, it will now be a mammoth undertaking for dental professionals to successfully communicate friendliness, safety, comfort, urgency, value, and clarity to their patients behind layers of PPE, protective barriers and procedures. Learn how to adjust your communication methods and skills so your patients will want to come, accept your treatment recommendations, pay for care, and refer you to their friends. Now, more than ever, you must grow your business, protect your brand, and be on point with every communication! Dentistry's Unscripted Communications Coach, Katherine Eitel Belt, will show you how.   Katherine Eitel Belt is Dentistry's Unscripted Communications Coach! International speaker, author, and coach, Katherine's best known for helping professionals navigate courageous conversations with clients, co-workers, and audiences. Whether from the treatment room, boardroom, or stage, Katherine's clients love her simple yet powerful formulas for delivering clear and inspirational messages. Her company, LionSpeak, uses a proprietary tool, The Lioness Principle, to help practices achieve extraordinary results by leveraging their ability to communicate with greater impact. Spotlight-On-Speaking champion, member of National Speaker's Association, Speaking Consulting Network, Academy of Dental Management Consultants (past president), Dental Business Institute faculty, Linda Miles Spirit Award recipient.