EPISODE · Jan 12, 2021 · 30 MIN
Episode 302 - You need To Hire a Customer Service Rep for your Plumbing Business
from Potty Talk - The Podcast for Plumbing Business Owners · host Richard Behney
There are three clear reasons to hire a Customer Service Rep 🧐. If you're missing calls, if you're pre-qualifying calls, and if you have a plumbing business. It’s so important that when we’re coaching plumbing business owners, we almost insist that they hire a CSR before they hire another plumber. If you want to grow your plumbing business, you need to hire a CSR. 💥 (7:05) The right time to hire a CSR is if you’re missing calls. (11:37) Are you constantly pre-qualifying calls? Hire a CSR. (17:38) The main reason to hire a CSR ... you own a plumbing business! (18:09) How to afford a CSR → Grab my FREE Million Dollar Plumber Blueprint learn how to build a secure and profitable plumbing business to make more money and live a life you love: https://www.plumbingbusinesssuccess.com/blueprint → Join my Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. Grab a 14-Day FREE trial now: https://www.plumbingbusinesssuccess.com/success LEARN MORE and CONNECT with us: ◆ Website: https://www.themilliondollarplumber.com ◆ Facebook: https://www.facebook.com/themilliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/channel/UC0Fh1HN4RvOw2hMk9n5PysA Check out more Power Tools for your business: ApplicantPro is the ultimate hiring solution for plumbing companies to increase applicant flow, skillfully screen and select candidates, and make quality hires without breaking the budget. No IT or HR team required. https://www.applicantpro.com/mdptrial/ Save $500 On A Logo/Vehicle Wrap Package With The Million Dollar Plumber Discount! KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral, powerful web design and smart digital marketing campaign. Get more info here: https://www.plumbingbusinesssuccess.com/kickcharge ServiceTitan is the world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses. Mention Million Dollar Plumber to get a HUGE discount! https://www.plumbingbusinesssuccess.com/servicetitan Get Google Verified with SearchKings, a Google Premier Partner and get The Million Dollar Plumber discount. http://bit.ly/mdp-searchkings
What this episode covers
There are three clear reasons to hire a Customer Service Rep 🧐. If you're missing calls, if you're pre-qualifying calls, and if you have a plumbing business. It’s so important that when we’re coaching plumbing business owners, we almost insist that they hire a CSR before they hire another plumber. If you want to grow your plumbing business, you need to hire a CSR. 💥 (7:05) The right time to hire a CSR is if you’re missing calls. (11:37) Are you constantly pre-qualifying calls? Hire a CSR. (17:38) The main reason to hire a CSR ... you own a plumbing business! (18:09) How to afford a CSR → Grab my FREE Million Dollar Plumber Blueprint learn how to build a secure and profitable plumbing business to make more money and live a life you love: https://www.plumbingbusinesssuccess.com/blueprint → Join my Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. Grab a 14-Day FREE trial now: https://www.plumbingbusinesssuccess.com/success LEARN MORE and CONNECT with us: ◆ Website: https://www.themilliondollarplumber.com ◆ Facebook: https://www.facebook.com/themilliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/channel/UC0Fh1HN4RvOw2hMk9n5PysA Check out more Power Tools for your business: ApplicantPro is the ultimate hiring solution for plumbing companies to increase applicant flow, skillfully screen and select candidates, and make quality hires without breaking the budget. No IT or HR team required. https://www.applicantpro.com/mdptrial/ Save $500 On A Logo/Vehicle Wrap Package With The Million Dollar Plumber Discount! KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral, powerful web design and smart digital marketing campaign. Get more info here: https://www.plumbingbusinesssuccess.com/kickcharge ServiceTitan is the world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses. Mention Million Dollar Plumber to get a HUGE discount! https://www.plumbingbusinesssuccess.com/servicetitan Get Google Verified with SearchKings, a Google Premier Partner and get The Million Dollar Plumber discount. http://bit.ly/mdp-searchkings
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Episode 302 - You need To Hire a Customer Service Rep for your Plumbing Business
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