EPISODE · Feb 17, 2021 · 31 MIN
Episode 307 - Pricing Plumbing Emergency Services
from Potty Talk - The Podcast for Plumbing Business Owners · host Richard Behney
Richard shares one of the biggest mistakes he made with his plumbing business. It was a bitter cold February with lots of plumbing emergency calls. It was a record high for service calls -- but a record low for profits. Timestamps (9:30) One of the biggest mistakes I made as a plumbing business owner was in a bitter cold February.\ (13:17) Don't do any frozen pipe call for less than $500. (13:53) Everything takes longer in the winter. Remember, we’re selling time, and you’re losing time. (15:56) Supply and demand is in effect during times of plumbing emergencies. Demand is high. But you only have so much time. (18:19) When demand for your services is high, it’s okay to ride the wave of opportunity. (19:34) Pay your plumbing techs by piece rate. No one wants to be out there thawing a pipe when it's freezing. But the 2-hour pipe job that pays 4 hours makes it worth their while. (23:10) Should you charge more for service fees during these times? Yes. (26:10) Charging correctly lets you take care of your plumbing technicians. You can pay them well, buy them lunch, get tem through the tough times. → Grab my FREE Million Dollar Plumber Blueprint learn how to build a secure and profitable plumbing business to make more money and live a life you love: https://www.plumbingbusinesssuccess.com/blueprint → Join my Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. Grab a 14-Day FREE trial now: https://www.plumbingbusinesssuccess.com/success LEARN MORE and CONNECT with us: ◆ Website: https://www.themilliondollarplumber.com ◆ Facebook: https://www.facebook.com/themilliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/channel/UC0Fh1HN4RvOw2hMk9n5PysA Check out more Power Tools for your business: ServiceTitan is the world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses. Mention Million Dollar Plumber to get a HUGE discount! https://www.plumbingbusinesssuccess.com/servicetitan Save $500 On A Logo/Vehicle Wrap Package With The Million Dollar Plumber Discount! KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral, powerful web design and smart digital marketing campaign. Get more info here: https://www.plumbingbusinesssuccess.com/kickcharge
What this episode covers
Richard shares one of the biggest mistakes he made with his plumbing business. It was a bitter cold February with lots of plumbing emergency calls. It was a record high for service calls -- but a record low for profits. Timestamps (9:30) One of the biggest mistakes I made as a plumbing business owner was in a bitter cold February.\ (13:17) Don't do any frozen pipe call for less than $500. (13:53) Everything takes longer in the winter. Remember, we’re selling time, and you’re losing time. (15:56) Supply and demand is in effect during times of plumbing emergencies. Demand is high. But you only have so much time. (18:19) When demand for your services is high, it’s okay to ride the wave of opportunity. (19:34) Pay your plumbing techs by piece rate. No one wants to be out there thawing a pipe when it's freezing. But the 2-hour pipe job that pays 4 hours makes it worth their while. (23:10) Should you charge more for service fees during these times? Yes. (26:10) Charging correctly lets you take care of your plumbing technicians. You can pay them well, buy them lunch, get tem through the tough times. → Grab my FREE Million Dollar Plumber Blueprint learn how to build a secure and profitable plumbing business to make more money and live a life you love: https://www.plumbingbusinesssuccess.com/blueprint → Join my Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. Grab a 14-Day FREE trial now: https://www.plumbingbusinesssuccess.com/success LEARN MORE and CONNECT with us: ◆ Website: https://www.themilliondollarplumber.com ◆ Facebook: https://www.facebook.com/themilliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/channel/UC0Fh1HN4RvOw2hMk9n5PysA Check out more Power Tools for your business: ServiceTitan is the world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses. Mention Million Dollar Plumber to get a HUGE discount! https://www.plumbingbusinesssuccess.com/servicetitan Save $500 On A Logo/Vehicle Wrap Package With The Million Dollar Plumber Discount! KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral, powerful web design and smart digital marketing campaign. Get more info here: https://www.plumbingbusinesssuccess.com/kickcharge
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Episode 307 - Pricing Plumbing Emergency Services
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