Episode 31 - Doug Koob from Circle Alliances: How to build a strong hospitality brand with Starbucks Strategy

Episode 31 - Doug Koob from Circle Alliances: How to build a strong hospitality brand with Starbucks StrategyIn this episode I talk with Doug Koob, the founder of hospitality consulting brand Circle Alliances in the USA.  They help clients build brands, create memorable experiences and deliver on outstanding financial results.Doug has been in the hospitality industry from an early age, starting with Starbucks in the very early days, at about 75-100 cafes.  He subsequently saw the development and evolution of this brand as it became one of the biggest brands in the world.  He has worked with Starbucks both in North America and Europe which has given him many experiences and lessons that we deconstruct over this 40 minute conversation.We talk about how Starbucks used their mission statement to build its team culture, why strategy is so important as you build your hospitality brand, the power of connections in your industry, and how and why the hospitality industry is changing and how to stay ahead of the curve.Doug is such an easy person to talk to and not only does he talk common sense in this podcast, but he also gives great points which will make you think and develop ideas for your hospitality business.I highly recommend that you reach out to Doug if you are developing your hospitality brand in North America, and no doubt Open Pantry Co. and Circle Alliances will do some work together in the future as we share excellent concepts in each others markets.Please find the details to contact Doug below and the link to this great conversation:https://www.circlealliances.com/[email protected]