Episode #31 - How to handle a bad review for your Cleaning Business!

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.In this episode, we explore the art of responding to online reviews for your cleaning business. Learn how to handle negative feedback professionally, offer solutions, and turn critiques into opportunities for growth. Discover the importance of listening to customers, setting up new policies based on feedback, and strategies for encouraging more 5-star reviews. Tune in for expert tips on maintaining a positive online reputation and keeping your business relevant in the digital age.Sometimes you have to set up a New policies in place after you blunder it. This is how I came up with all the items in my Cleaning Business Contract Bundle. Each item was a blunder in my cleaning business!https://klean-freaks-university.newzenler.com/courses/basic-contract-bundlGet my latest course offering right here:Black Friday Bonanzahttps://klean-freaks-university.newzenler.com/courses/black-friday-bonanzaWe are always looking for SPONSORSHIPS, IF THIS INTERESTS YOU PLEASE CONTACT US Cleaning Business [email protected] the showThanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.🎧 New episodes 2x weekly 📚 Resources, show notes, and programs: https://kleanfreaksuniversity.comBecause in life — and in business — clean is just the beginning.— Shannon & Jamie