Episode 32: Built on People, Powered by Service: The Journey of Rusty Prewett & Prewett Pest Control

Many pest control companies focus heavily on growth—but building a people-first culture and lasting community impact is what truly sets great leaders apart. In this episode, Rusty Prewett, owner of Prewett Pest Control, shares his journey from the insurance world into the pest control industry and the lessons he’s learned while growing a customer-focused business. Rusty dives into what leadership looks like in a service-driven company, how investing in people creates stronger teams and better customer experiences, and why community involvement remains a core part of long-term success. He also gives an inside look into his own podcast, the conversations shaping the industry today, and where he believes pest control is headed as AI and technology continue to evolve. From leadership and culture to innovation and industry growth, this episode delivers valuable insights for anyone looking to build a stronger business and make a bigger impact in the industry.