Episode 324: Cutting Classes Without Upsetting Members

What We Cover In This Episode: The real truth about August and December slumps and why most boutique fitness businesses are more seasonal than owners want to admit [0:53] Why relying on late cancel revenue is actually a "lagging indicator" of a broken schedule [3:18] The tactical way to cut underperforming classes without sparking a revolt from your auto-renew members [7:52] When to cut your losses and why marketing harder won't fix a "vibe" problem [9:53]  Quotes:  "Sustainable revenue comes from attendance, not penalties. If people are consistently late canceling, "How do I actually get you into the studio?' is the better question here." [Nick, 6:36]  "Speculation is a hell of a drug. You make up the stories of why you think why these people are doing these behaviors and whether it's a personal relationship or a business relationship. Sometimes it is a lot easier just to ask what's going on and what can I do to be better?" [Nick, 7:32] "If you are looking to cut classes because payroll numbers don't make sense. There is payroll, and there is also just the vibe of a quarter filled class that doesn't feel good for anybody." [9:20] LINKS:  Episode 291: Do, Delegate, Delete: The Studio Owner's Guide to Choosing VA, Team, or Tech  Episode 292: Delegate Like a Pro: How to Onboard, Train, and Track a Virtual Assistant Email Us Your Rapid Fire Question!  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal [email protected] https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree