Episode 34: A future-oriented approach to change with Rachel Balmanno

A lot has changed over the past ten years, and the Department of Health, Disability and Ageing is no exception! From the 2016 capability review, the COVID pandemic, the Royal Commission into Aged Care Quality and Safety, and the second capability review in late 2022, DoHAC stands at a critical point in its history, having evolved considerably in how it approaches change and prepares itself for the future. Rachel Balmanno, First Assistant Secretary of the People, Communication, and Parliamentary Branch, at the department, joins us to discuss a future-oriented approach to change in our latest episode.