Episode #34 Clearing the Air with Dee Malone a 15 Year Freight Broker Veteran

The market is changing and it is more important than ever for motor carriers and freight brokers to be on the same page. Join us as we talk with a 15 year freight broker veteran in effort to clear up some deep rooted misconceptions. 4.27.2022 Powered by ⁠Atlanta Dispatch LLC For Dispatching Services: www.atlantadispatch.org Podcast Website: transportationandlogistics.club Join our newsletter: transportationandlogistics.club/newsletter Learn how to dispatch: Physical Book Copy: transportationandlogistics.club/amazon eBook: https://books2read.com/u/4jqlzX Stay updated with our happenings: https://linktr.ee/transportationandlogistics?utm_source=linktree_profile_share&ltsid=601f8834-e86c-4ff1-a555-2d9ff17f1735Listen on Youtube:https://youtu.be/l0zfMRu8FIc Intro/Outro Music Shoutout: Positive Hip-Hop by MaxKoMusic | https://maxkomusic.com/ Music promoted by https://www.chosic.com/free-music/all/ Creative Commons Attribution-ShareAlike 3.0 Unported (CC BY-SA 3.0) https://creativecommons.org/licenses/by-sa/3.0/--- 0:00 Intro, background and why she chose to work in brokerage 6:50 What it means to be a TIA (Transport Intermediaries Association) certified broker 9:17 Duration she has been a freight broker 9:53 Benefits a carrier gets utilizing the service of a freight broker vs engaging the shipper/customer directly 13:00 Factors that make a carrier attractive vs what makes a carrier in attractive 15:55 CSA Score and TWIC cards 19:57 Quickest way for a carrier to become unattractive 21:14 Back-Solicitation, Double Brokering and Stolen Loads 25:07 State of dwindling load rates and how brokerages break this down to carriers 30:02 Goals for her brokerage and what margins are acceptable to her 33:17 Brokerage responsibility for demanding higher rates and create a win-win situation for all involved. She also explains why the box truck market is tricky and need for diversification 41:15 Cross border freight and how to get it done 45:25 Is cross border freight lucrative for carriers? 45:57 Mexico Freight and challenges of language barrier 47:30 Transition. Host and guest prior business relationship 48:18 Racial discrimination she has experienced in the freight industry and how it has played a part in her mode of communication 55:56 Is the racial discrimination climate still alive? 56:19 What can be done to eliminate discrimination in the industry? 58:20 Note of thanks and audience invite 59:24 Her email address and handles 59:45 Doe she do mentorship programs? 1:00:29 Audience member note of thanks 1:02:07 What is the best way to deal with lower rates? 1:05:45 Advice and words of motivation from guest 1:09:34 Outro