Episode 34 - Lance Hill of Eight Group

In this episode, Colin Sinclair McDermott interviews Lance Hill, CEO of Eight Group, who shares his journey in the print industry, from his early days as an apprentice to leading a successful business. Lance discusses the importance of leadership, company culture, and the role of AI in modern print operations. He emphasizes the need for transparency and communication within teams, the significance of customer relationships, and the value of giving back to the industry. The conversation also touches on the recent recognition of Lance as CEO of the Year and the importance of having an exit strategy for business owners. Takeaways Lance Hill is the CEO of Eight Group, specializing in digital print and marketing. He emphasizes the importance of leadership over management in business. Transparency and communication are key to maintaining a strong company culture. AI is transforming the print industry, improving efficiency and workflow. Customer relationships are vital; quarterly business reviews help strengthen them. Lance won the Biz X CEO of the Year award, highlighting his leadership success. Having an exit strategy is crucial for business owners, regardless of their current stage. Lance believes in giving back to the industry through various organisations. Employee engagement is often underutilized but essential for business growth. Print is evolving, and the industry needs to communicate its value effectively.